Family Help Program is a distance treatment service developed to provide up-to-date, evidence-based primary care for families whose children have mild to moderate problems.

Families have easy access to services at times convenient to them.

• Treatment is delivered via educational (self-help) handbooks and videos
• Once-a-week telephone contact with a trained coach who reinforces information outlined in the materials

Advantages

• Treats problems early before they become worse and are more difficult to manage.
• Many referral options based on agency preference ie:
  • Capebreton and IWK through their Mental Health Central Referral Agency.
  • Colchester/East Hants and Cumberland direct referrals through calling Family help, family physician, or other source.
• Referral Process time: 2-3 days
• Families receive
• Help from a distance
• Privacy by learning at home
• Convenient call times
• Consistent, evidence-based care
• No need for travel
• No time off work/school
• Materials free
• Toll-free access to staff